SIAM Foundation Body of Knowldege
SIAM (Service Integration and Management) also known as MSI (Multi-Sourcing Integration), SMI (Service Management Integration), SI (Service Integration), SMAI (Service Management and Integration), SI&M (Service Integration & Management) ‘is a management methodology that can be applied in an environment that includes services sourced for a number of service providers’. It is actually one of the hottest… (0 comment)

7 ITIL books for beginners
Friends often ask me to recommend a book that will introduce them to the world of ITIL. And to set the scene right, they are not interested in ITIL Foundation, as they just would like to understand what ITIL is all about. Recently, I had to deal with employees, which quite quickly had to convey… (0 comment)

You can enroll for the free DevOps course (4 weeks long, a few hours a week) from Microsoft on edX platform. What’s interesting, Microsoft prepared hands on labs on Azure environment to show you DevOps in practice. I promise to review the course. DEV212x Course Info | edX… (0 comment)