SIAM (Service Integration and Management) also known as MSI (Multi-Sourcing Integration), SMI (Service Management Integration), SI (Service Integration), SMAI (Service Management and Integration), SI&M (Service Integration & Management) ‘is a management methodology that can be applied in an environment that includes services sourced for a number of service providers’. It is actually one of the hottest…
I have just read the free excerpt of DevOps handbook by Gene Kim, Jez Humble, Patrick Debois, and John Willis. If the rest of the book is at least on the same level, it will be a bestseller.
Friends often ask me to recommend a book that will introduce them to the world of ITIL. And to set the scene right, they are not interested in ITIL Foundation, as they just would like to understand what ITIL is all about. Recently, I had to deal with employees, which quite quickly had to convey…
Just to give you heads up, that there will be a seminar about IT solution architecture for Agile methods, the seminar is organized by PMI Poland Chapter’s Krakow Branch – the seminar will be held in Polish.…
The other day on Twitter I posted that the first issue of “Focus Forum” was published, which is a magazine by itSMF International, now a few words about its contents.…
You can enroll for the free DevOps course (4 weeks long, a few hours a week) from Microsoft on edX platform. What’s interesting, Microsoft prepared hands on labs on Azure environment to show you DevOps in practice. I promise to review the course. DEV212x Course Info | edX…
If it is hard for you to distinguish and properly use the following terms: ‘standard’, ‘best practice’, ‘body of knowledge’, ‘framework’, ‘guidance’, ‘method’, ‘model’ etc. Please look at the following link: Best Practice, Model, Framework, Method, Guidance, Standard:…
As a part of an initiative called ‘Let’s manage IT’ (an initiative to help knowledge exchange between IT Managers) founded by Polish training company Conlea, there was an event organized on August, 17th in Krakow.…
Very interesting (but really short) presentation, a little ‘product placement included’ but it’s worth to see, as it shows reality, about we very often forgot when jumping into the vortex of process design.…
Update 7/25/2016 works to bring back the blog to live started, see you soon. We will be back soon.…
