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Articles tagged with: itil v3

Written By: Mateusz Jasny on July 28, 2009 26 Comments

During youtube browsing I found a collection of movies that are fragments of ITIL v3 lectures by Marco Cattaneo from Charles Stuart University. The movies can be found on the youtube, but for your convinience I put them together in one place. So it looks like the free ITIL foundation v3 training. [...]

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Written By: Mateusz Jasny on July 24, 2009 4 Comments

If you are already happy holders of  ITIL Service Manager Certificate (Manager’s Certificate in IT Service Management), which confirms your in-depth knowledge of all ITIL version 2 processes at manager-level, it is the highest time to start thinking of pursuing ITIL Expert certification.

“Red Badge” holders should attend in [...]

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Written By: Mateusz Jasny on September 11, 2008 1 Comment

The first entry in the new series –‘frameworks in the management of IT’ will be devoted to ASL which stands for Application Service Library.
Application Service Library already has 6 years and is a response of management applications service providers (PinkRoccade company – now part of Getronics) on the second version [...]

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Written By: Mateusz Jasny on May 27, 2008 No Comment

The new veriosn of ITUP (7.1.3) has been relased. You can download it from here.

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Written By: Mateusz Jasny on May 15, 2008 No Comment

This post will be translated into English soon.

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Written By: Mateusz Jasny on April 22, 2008 No Comment

ITIL version 3 has been available for almost a year and still has no ITIL Self-Assessment (MS Excel workbook allowing “simple” maturity assessment processes in the IT organization). Although several companies try to fill this gap, but theirs tools aren’t free. It all was true [...]

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Written By: Mateusz Jasny on February 22, 2008 No Comment

If you are interested in the sample ITIL v3 Foundation exam…

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Written By: Mateusz Jasny on February 18, 2008 No Comment

The post will be translated into English soon.

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Written By: Mateusz Jasny on February 11, 2008 No Comment

Don’t you have ITIL version 3 books? Are you wondering, which version to choose? It is better to buy the book, PDF, or an online access?

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Written By: Mateusz Jasny on January 15, 2008 No Comment

The post will be translated into English soon.

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Written By: Mateusz Jasny on December 12, 2007 No Comment

The post will be translated into English soon.

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Written By: Mateusz Jasny on November 16, 2007 No Comment

The post will be translated into English soon.

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