Now I’m totally busy with my postgraduate course (in process management, I’ll write about it a little later) and with rehersal for my exams for ITIL Service Manager certification. I’v attached flashcards created by me which are helping me with the knowledge rehershal for IT Service Manager exams.

In the previous article on ITIL Foundation 3 exam I recommended you a page with a sample version of the exam, if that is not enough for you I encourage you to check following sites:

If you are interested in the sample ITIL v3 Foundation exam…