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process management

Written By: Mateusz Jasny on November 14, 2012 No Comment

On Novemeber, 20th 2012 there will be a seminar organized by PMI Poland – Krakow Chapter about the needs of ITSM organizations from the Project Management organizations.

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Written By: Mateusz Jasny on May 18, 2009 1 Comment

KPI is the abbreviation for key performance indicators; I think that is probably one of the most abused words in the business language. I can safely say that it has gained the status of the so-called buzzword. Nowadays, practically there is no presentation of IT system or service system for, [...]

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Written By: Mateusz Jasny on November 5, 2008 4 Comments

During my daily duties I very often need to investigate the maturity of a process, such an action can be called the process audit. In the world of IT management, there are many models or frameworks that can help to assess the maturity of the organization or processes, for example: CMM, [...]

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Written By: Mateusz Jasny on February 6, 2008 No Comment

The post will be translated into English soon.

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Written By: Mateusz Jasny on February 5, 2008 No Comment

The post will be translated into English soon.

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Written By: Mateusz Jasny on February 4, 2008 No Comment

The post will be translated into English soon.

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Written By: Mateusz Jasny on January 29, 2008 2 Comments

The post will be translated into English soon.

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