Recently, I’ve found a Forrester report – ‘Managing IT Services From The Outside In – Establishing Realistic SLAs To Stabilize The Business Relationship’. 389 IT decision-makers were asked about their service management process (how they created SLA, and how they measured quality of IT services). Here are some interesting facts from this [...]

I would like to recommend you the webinar about IT Governance (I think it should be interesting, because there is not much valuable source on this topic), which takes place on July the 17th.

IT Governance recently became very popular, but where can we find more information about it?

The post is available in Polish only, sorry for your inconvenience.

The post will be translated into English soon.

The post will be translated into English soon.