In February and May this year, Gartner published two reports on Help Desk outsourcing. The first relates to the American market, the second to the Western European.

No comments, have fun watching it.

One of the many problems which PMOs / P3Os are facing is how to convince middle and operational management to the idea of project management.

IT Governance recently became very popular, but where can we find more information about it?

Not so long ago I wrote about OGC plans to create the P3O standard, whose goal is to describe work conducted by project management offices. But what does the modern project management office look like? On behalf of PMI, Brain Hobbs from the University of [...]