Something for a good start of the weekend. This time there will be two funny movies from CA. The first is related to IT management, and the second to project portfolio management.…
Last week I had an opportunity to talk with many people who were ‘fresh’ after an ITIL foundation training. One of the opinions gave me to think. “You know Mateusz, the whole ITIL is nothing new, and any reasonable manager can create those processes after a certain period of time.”…
During my daily duties I very often need to investigate the maturity of a process, such an action can be called the process audit. In the world of IT management, there are many models or frameworks that can help to assess the maturity of the organization or processes, for example: CMM, CMMI, COBIT, ITIL (the tool…